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This book is intended for all users of English oral communication for business purposes. Students and practitioners alike. Professional Oral Communication takes a 21st Century perspective on what it means to be an adult, professional learner of English, how the individual learner may consciously work to professionalize his or her existing competences, how these competences fir into the strategic considerations of today's business organizations, and how English is used as a business lingua franca and what the implications are of this use. The book also takes a look at how learners may avail themselves of ICT top optimize their personal professionalization process.ContentsPreface Chapter 1. The Adult Professional ESL Learner Chapter 2. English as a Lingua Franca in Intercultural Business Communication Chapter 3. Second Language Acquisition - Challenges for the Adult Learner Chapter 4. Oral Communicative Competence Chapter 5. Listening Skills from a Strategic Point of Departure Chapter 6. Rhetoric and Speech Acts Chapter 7. Intercultural Oral Communication Chapter 8. Language, ICT and the Learning Organization Chapter 9. References and Suggested Literature Appendix A. Countdown to Professional Presentations The 10 Steps towards Professional Presentations