Recommended - Be the company people love to recommend

Recommended - Be the company people love to recommend Forstør

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Satisfied customers are good — but not good enough!
Going from customer satisfaction to customer loyalty requires a deeper insight into the mechanics of loyalty and a new perspective on customer service.
Combining theory with solid and inspiring case stories, this book will help you to gain a deeper understanding of the approach to customer service that has brought massive success to some of the world’s leading businesses.
Read the book before your competitors and become the company that customers will love to recommend.

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Beskrivelse
Forfatter: J. Christian Andersen
Sideantal: 124
Sprog: Engelsk
Produktvariant: Paperback
Oplag: 1
Udgave: 1
Udgiver: Books On Demand
Bredde: 135 mm
Højde: 215 mm
Dybde: 7 mm
Vægt: 177 g
Udgivelsesdato: 20 Oct 2015
Oplagsdato: 21 Oct 2015
Varefakta
Reference

b-9788771703696

Udgivelsesår

2015

Sprog

Engelsk

Recommended - Be the company people love to recommend Books On Demand